Our Mission

Empowering Global Communication Through Expert Language Services
Personal  |  Professional  |  Precise

Dixon Associates has been one of the Midlands’ leading translation and interpreting agencies for over 50 years.

We are committed to a customer-centred approach – creating personalised language solutions designed to support the development of your business in an increasingly globalised world.

All our linguists are experienced professionals who, backed by our robust quality assurance procedures, ensure that our language services are delivered to the highest possible standard every time.

Embracing the latest innovation in translation technology, we offer a range of AI-powered translation solutions that accelerate and reduce the cost of translation without compromising on quality.

Our team strives to facilitate effective communication in any language, making Dixon Associates your ideal partner for your next multilingual project.

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Bespoke End-to-End Language Solutions

Our objective is to be more than a service provider – we aim to become a true partner in your business growth by working with your teams and designing tailored service offerings to meet your individual needs.

For example, this could involve combining transcription, translation and voiceover recording to create a bespoke end-to-end video localisation service.

This allows Dixon Associates to take care of every stage of the process for you, simplifying your project and ensuring consistent customer service throughout.

Commitment to Quality

All our language services are backed by a robust quality assurance process. For translation projects, this involves three stages: translation, revision and proofreading, each performed by a separate fully qualified, highly experienced linguist.

This ensures that any errors are spotted and corrected early, and that the final translation is entirely accurate.

We follow the same quality assurance procedures as our partner company, Business Language Services, which is certified to the ISO9001 quality management standard, and we are working towards becoming certified to this standard ourselves.

Customer Focus

Our clients are at the heart of everything that we do, so we always aim to understand your industry as well as you do.

We always handpick linguists for each project who have expertise and experience working with your sector, ensuring that the translations that they produce follow all relevant conventions and that subject-specific terminology is translated precisely.

Additionally, we offer a range of service levels to cater to different budgets and project timelines and will work with you to design the best possible value language solution to meet your needs.

Embracing Technology and Innovation

Translation technology is evolving and improving at an unprecedented rate, and at Dixon Associates, we are embracing this innovation by utilising a range of technologies to optimise our workflows and improve quality and consistency in our work.

These include industry-leading computer-aided translation (CAT) tools, AI-powered translation and transcription programs, and state-of-the-art translation management systems. Our use of these tools is always with the same goal – providing the best possible service to our clients – and is never to the detriment of quality.

Expert human linguists are always at the centre of every project we complete, as we believe that this is essential to achieving the professional quality that our clients expect from us.

Ethical and Sustainable Business Practices

Our Mission for a Greener, More Sustainable Future

Sustainability is essential for any successful business and is something that Dixon Associates takes very seriously.

We are committed to reducing our carbon footprint through a range of measures, such as hybrid working for in-house staff, limiting printing wherever possible, and reducing travelling by conducting interpreting services via video call if appropriate.

When onboarding new linguists, we also take steps to safeguard against modern day slavery and exploitation by ensuring fair payment terms for all linguists and implementing minimum charges to cover administration costs for small jobs.

To find out more about how we can help you, speak to one of the team today by phone on +44 (0)1952 288 230 or by email to info@dixon-associates.co.uk

The Midlands’ Number 1 Translation & Interpreting Agency